Cookies Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to site owners.

Cookies help us deliver a faster, smarter experience. They remember who you are, what you're looking for, and how you like to interact with our site.

Similar technologies — including web beacons, pixel tags, and local storage — may also be used for the same purposes and are covered by this policy.

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for the website to function. They cannot be switched off. They are usually set in response to actions you take, such as:

• Logging into your account
• Filling in quote request forms
• Setting your privacy preferences
• Shopping cart and checkout processes

2. Performance & Analytics Cookies

These cookies help us understand how visitors interact with our site, allowing us to improve performance and user experience. Data collected is aggregated and anonymous.

• Google Analytics — page views, session duration, traffic sources
• Hotjar — heatmaps and session recordings (no personal data)
• Internal analytics — quote funnel tracking and conversion metrics

3. Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

• Remembering your language and region preferences
• Saving your partially completed quote forms
• Customizing content based on your industry or product interest
• Live chat functionality and conversation history

4. Marketing & Targeting Cookies

These cookies are set by our advertising partners and may be used to:

• Build a profile of your interests based on browsing activity
• Show you relevant packaging ads on other websites
• Measure the effectiveness of our advertising campaigns
• Limit the number of times you see an advertisement

We only work with advertising partners who comply with applicable privacy laws and industry standards.

Third-Party Cookies

Some cookies on our site are set by trusted third-party services. These parties have their own privacy policies and we encourage you to review them:

• Google Analytics & Ads — Google Privacy Policy
• Meta (Facebook) Pixel — Meta Privacy Policy
• LinkedIn Insight Tag — LinkedIn Privacy Policy
• HubSpot CRM — HubSpot Privacy Policy

Managing Cookies

You have several options for managing cookies:

Browser Settings

Most browsers allow you to refuse cookies or delete existing ones. Here's how in common browsers:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Microsoft Edge: Settings → Cookies and Site Permissions

Opt-Out Tools

• Google Analytics Opt-Out
• Your Online Choices (EU)
• Network Advertising Initiative Opt-Out

Impact of Disabling Cookies

Disabling cookies may affect your experience on our site:

• You may need to re-enter your preferences each visit
• Some features such as saved quotes or account login may not function
• Certain content may not display correctly
• Live chat and support tools may be unavailable

Strictly necessary cookies cannot be disabled as they are essential for site operation.

Policy Updates

We may update this Cookie Policy to reflect changes in technology, law, or our business. The "Last updated" date at the top of this page indicates when changes were last made. We encourage you to review this policy periodically.

Contact Us

If you have questions about our use of cookies, please contact us:

• Email: privacy@packcraft.com
• Mail: PackCraft Industries, Inc., 1220 Harbor Blvd, Los Angeles, CA 90012